Safety

Safety on Workpop: tips for clients and providers.

Workpop is built to protect both sides. Every account has a confirmed email address, reviews come from completed jobs, contracts are in writing, and people read every report.

Four safeguards

What Workpop does to keep you safe.

  • Confirmed email

    Every account has a confirmed email address – by a one-time code, or through Google sign-in. This is not an identity check. Providers can ask for a “Verified” badge by showing an ID document to our team.

  • Reviews from real jobs

    Reviews are only possible after a completed contract. Buying or faking reviews breaks our rules.

  • Digital contract

    Each contract has a SHA-256 hash. It shows that the terms have not changed since signing. Keep a copy.

  • Reports checked by people

    You can report any profile or job. Our team reviews every report and can suspend accounts.

Simple safety rules

Workpop works best when everyone follows a few basic rules.

Do

  • Use the Workpop chat until the contract is signed. It keeps a record.
  • Check profiles: reviews, completed jobs and city. Take extra care with new profiles that have no reviews.
  • Agree on the price, date and payment method before work starts. Put them in the digital contract.
  • Leave an honest review after each contract. It helps everyone.
  • Report anyone who suggests undeclared payments or other suspicious deals.

Avoid

  • Do not share bank details, ID copies or private photos in the chat. Workpop will never ask for them there.
  • Do not pay large deposits to someone you have not met or who has no references.
  • Do not move to WhatsApp or Telegram before the contract. You lose the record of what was agreed.
  • Do not click links in messages from people you do not know. They may be phishing.
  • Do not leave reviews for work that was not done. This breaks our rules and can lead to suspension.

Seen something suspicious?

Use the “Report” button on the profile or job. Or write to support@workpop.ch with the details. We read every report.

Safety questions

  • Does Workpop check providers’ backgrounds?
    No. We do not check criminal records. Every account has a confirmed email address, and providers can ask for a “Verified” badge by showing an ID document. For babysitting or help for older people, meet first and ask for references.
  • Is my data safe?
    We protect your data under the Swiss Federal Act on Data Protection (FADP). Our privacy policy explains what we collect, where it is stored and what your rights are.
  • What if I am scammed?
    Keep the digital contract and the chat messages. Report the user and write to our support team. In case of fraud, you can also go to the police.
  • Can I use Workpop anonymously?
    No. Trust needs both sides to be known. Every account has a confirmed email address, and your public profile shows your name.